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Do Not Call Directory

Do Not Call Software Protects Consumers on the Do Not Call Directory

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The do not call directory is a list of telephone numbers from registered consumers who do not wish to receive telemarketing calls. The registry is maintained by the Federal Trade Commission (FTC) which is the nation's consumer protection agency it is enforced by the Federal Communications Commission (FCC) and state officials.

The do not call directory was created in 2003 to give consumers a choice to opt out of receiving telemarketing calls. The Federal Trade Commission decision to create the do not call directory was derived from the Federal Trade Commission's extensive experience of enforcing the rule in the previous seven years. The Federal Trade Commission also held meetings and briefings and reviewed more than 64,000 public comments, mostly favoring creating the registry.

What prompted the negative public opinion which inspired the do not call directory was the influx of telemarketing calls which consumers receive. Many consumers saw this as a blatant invasion of privacy.

If you have not registered your telephone numbers you may do so here: https://www.donotcall.gov/

Your registration will not expire. Telephone numbers placed on the National Do Not Call Registry will remain on it permanently due to the Do-Not-Call Improvement Act of 2007, which became law in February 2008. Read more about it at http://www.ftc.gov/opa/2008/04/dncfyi.shtm.

This has led to a major refining of business practices relating to telemarketing. Companies which fall under the program now use sophisticated do not call software to monitor registered phone numbers. Companies which violate the do not call directory laws can be fined up to $11,000 for each violation.

Political organizations, telephone surveyors, charities and companies with which the customer has had a business relationship with in the last 18 months are exempt from the do not call provisions. However even the business relationship provision is not exempt if the customer notifies the company not to call again.

If a consumer makes an application or inquiry with a company they can contact you for three months. However, you as the consumer can make a request for them to not call again and they have to honor the request.

When you make these requests to any of these companies they have to add you to their individual lists. This only ads you to their own lists and not the do not call directory nationwide.

If you have been called illegally, you can file a report with the Federal Trade Commission at this website: https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en

Telemarketers and sellers are required to search the do not call directory at least every 31 days and purge their lists of those consumers who have registered their phone numbers. This is usually done with do not call software which scrubs their database against the National list or the State list. The do not call software loads the list straight from the Federal Trade Commission server and scrubs the lists automatically.

When an organization logs onto the Federal Trade Commission the first time they will create a profile along with identifying information. Usually the name, address, phone number, email address and contact name. This is to protect the public and insure compliance with the law.

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The consumer can rest assured that only their phone number is registered on the do not call directory, protecting our personal information. The consumer phone numbers are sorted by area code and are available for download. Each organization accessing the do not call directory data base is required to pay an annual fee which is based on the area codes that is wishes to download through their do not call software.

 

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